Retail Experience Design

Retail isn’t just a place to shop — it’s where brands show up, tell stories and connect with culture. For over 45 years, we’ve been designing retail experiences that shift the industry forward. From brand-defining concept stores to culture-shaping brand environments, our work turns physical space into strategic advantage. Composing global retail experience designs that deliver meaning, momentum and measurable impact.

Retail Experience Design Specialists

We design retail experiences for what’s next. From immersive flagships to global format strategies, our services blend heartfelt insight with creative ambition. We dig deeper and challenge smarter — building physical expressions for brands in a way that connects with culture, earns attention, and drives real-world impact.

Whether you’re launching your first brand space or reinventing your global retail footprint, we design with edge and intent — to help you standout. Explore our specialist retail design services that :

Retail Environments

From flagship statements to standout concessions — we design retail experiences that bring multi-sensory brand worlds to life with emotional and commercial clarity.

Format Strategies

We define the role and rhythm of your retail presence — rethinking how, where, and why you show up, to better serve your customer and your brand.

Connected Experiences

Physical. Digital. Human. We design connected retail experiences that meet people in the moment, move with their behaviour, and carry the conversation forward.

Hyper-Localised Adaptations

We design retail experiences that flex by market — adapting formats, services and materiality to resonate locally, while staying true to the brand globally.

Our retail experience design agency has created multiple award-winning concept stores and branded spaces that have set new precedents, globally.

The AE Studio is unlike anything else in our retail portfolio. CK's attention to detail and creative agility, pulled off something unique in the industry, that was a huge success - in record time.

Global Brand President, American Eagle

We create global retail experiences with meaning, momentum and measurable impact.